Saturday, November 29, 2008

Six Sigma Black Belts - What should they know?

Six Sigma Black Belts are fourth in the chain of personnel that play a key role in six sigma implementation. Six Sigma Black Belts form the critical link between the Master Black Belts who are higher up the chain and the Green Belts, lower in the chain. Six Sigma Black Belts need to devote 100% of their time to the implementation, with their primary focus on execution. Six Sigma Black Belts dealing mainly with day to day activities rather than generalities of the program. The role of Six Sigma Black Belts as frontline executives of the program is critical to the success of the organization.

Although Six Sigma demands high value personnel, not all of them are equally trained or talented. While causes for this disparity often causes loss of time and resources, it is important to implement standardization on what they should know as Six Sigma Black Belts, because they are essential for the fulfillment of program objectives. Here are the fundamental things Six Sigma Black Belts are expected to know:

Comprehensive Knowledge Of DMAIC Processes:

A Six Sigma Black Belt is expected to know the five basic principles of Six Sigma methodology as described by DMAIC. A deeper understanding of these five principles, to the core, is essential as a first step. The acronym DMAIC stands for defining the process, measuring the current process baseline, analyzing causality factors, improving the process by optimization and finally controlling the process flow and transition to production.

Thorough Knowledge Of Processes:

A thorough understanding of the processes, acquired by having worked on them as a full- time employee, is essential. The Six Sigma Black Belt should have substantial knowledge with hands on experience as the basis for identifying problem areas. Technical skills and active involvement in day to day activities are also paramount.

Familiarity With Tools And Techniques:

The implementation of Six Sigma methodologies is made possible through the use of various tools and techniques of measurement that help the decision making process. Familiarity with technical statistical tools is a must for Six Sigma Black Belts for effective 6 sigma implementation. Although formal training in statistics and analysis is not essential, Six Sigma Black Belts are expected to pick up this subject with relative ease.

Ability To Formulate Projects & Plans:

A Six Sigma Black Belt should able to make business plans and execute them in order to make sure that defined goals are achieved. Along the way, Six Sigma Black Belts are responsible for measurement of progress and the ability to articulate them in meaningful terms. Six Sigma Black Belts are expected to control the course of 6 sigma implementation for maximum gains.

Knowledge Of Customer Base:

A Six Sigma Black Belt should be aware of the roles of each key person and be independently able to devise, test and conduct customer surveys. He/she should also know how to interpret and validate the results, identify differences, and report and incorporate the results of the survey.

Role of Six Sigma Black Belts

Six Sigma Black Belts play the role of change agent. Their role is a position of leadership. They must possess the sharpest business acumen, strong communication skills, customer advocacy knowledge, leadership qualities, technical aptitude and most of all, patience.

Power By Tony Jacowski

Thursday, November 20, 2008

Certified Six Sigma Black Belt

A new job has emerged in recent years, the title of which more resembles a karate instructor than a business professional. It is called the Six Sigma Black Belt.

After years of use by major corporations, six sigma is being utilized by small and mid-size corporations. This has led to the proliferation of six sigma training of many types and depths.

There is training for six sigma green belts, yellow belts, black belts, and master black belts. Throw in the word lean and you have four more titles, such as Lean Six Sigma Black Belt.

The karate lingo signifies the depth of training and skill. The green belt has some understanding of statistical tools and does a lot of the measurement and data collection for six sigma projects. The black belt is a mentor and coach to the green belt, utilizing their time for higher level and more complex analysis and working on the soft side such as influencing and driving change in the workplace.

The Master Black Belt coaches and trains other black belts. The Master Black Belt often helps guide the organization to develop the correct human resources and provides training for Six Sigma Black Belts.

The most common belt is the Six Sigma Black Belt, which has become known as the credentials necessary to lead six sigma projects.

Six sigma has been utilized as a business improvement tool for over two decades. However, it was primarily utilized at very few major corporations company wide, such as Motorola and GE.

As with most new business methods and approaches, six sigma has had growing pains. Some companies report huge successes, while others have abandoned the initiative entirely.

There are many reasons both for the successes and failures. The reason for either almost always boils down to management. If management has little commitment and only a vague understanding of six sigma, then chances are it will fail.

Another major problem is that six sigma training varies widely by training organization. Six sigma black belt training is conducted by hundreds of training companies, individual corporations, universities and colleges, and a few organizations such as ASQ and IQF.

The American Society for Quality (ASQ) has developed a “body of knowledge” and certification test for black belts. Corporations training their own black belts make up their own curriculum. Training organizations often determine what they believe is the best use of a shorter training time. Colleges and Universities also vary considerably in their training.

Many Six Sigma Black Belt courses are conducted over four weeks. While this may be sufficient time for an industrial engineer to grasp the tools, many students struggle to learn the material and ultimately have trouble applying six sigma.

Online six sigma training courses also vary. The advantages to an online course it there is no time constraint. The material is often more detailed and presented in depth. The student can continue to review the material until it is learned. The disadvantage is the same as all online courses, which is the personal commitment to self motivation.

It is best to determine the material that will be covered in the course. Any type of course format can work. Make sure it is consistent with the needs of the company and that it is presented in enough detail to learn six sigma well enough to apply in the field.

Beyond obtaining certification, it is important to have a variety of reference material. There are many good books written about six sigma. Most Six Sigma Black Belts have both technical and implementation books. There are simply too many six sigma and lean manufacturing tools to remember the proper application of each from memory.

Once certification is obtained, it is critical to keep in mind the reason corporations are utilizing six sigma. They are doing it for “impact”. They want business improvement, either through financial savings with cost reductions, additional output, better quality, more capacity, quicker throughput, or other metric.

Six Sigma Black Belt certification can be rewarding, gratifying, and worth the effort. Investing the time to thoroughly grasp the subject will ensure it.

Power By Carl Wright

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